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Pre-Sales Application & Support Engineer

Job Type: Technical  :  Location: Manchester, UK  :  £On Application  :  31/10/2024
Home : Pre-Sales Application & Support Engineer

Overview

Digital Projection is looking for a talented, flexible and personable Pre-Sales Application & Support Engineer to join a rapidly expanding team of motivated self-starters. The role is a technical one in the Audio-Visual field, so while experience would be beneficial, full training will be provided from some of the most experienced and knowledgeable people in the projection industry.

Drawing on 25 years of experience in projection, Digital Projection are on a solid growth track and are backed by the $13 billion Taiwanese giant Delta Electronics which offers a hugely diverse and engaging environment with excellent career progression opportunities for the right candidate. Reporting to the VP Global Marketing in the UK HQ, the birthplace of 3-Chip DLP projection, the candidate will enjoy the full support of the technical and PM teams. Some of the main responsibilities:

  • To provide pre sales technical concept drawings and advice to customers and regional sales managers using Sketchup and associated tools.
  • To provide in-field commissioning, installation assistance, maintenance and repair within Europe
  • Provide tech support by answering queries from the field
  • Assist with preparation and set-up of tradeshows within Europe
  • Work with the wider tech support and sales team to ensure positive outcomes to all internal and external tasks
  • Assist the sales team in demonstrations to customers
  • Keep up to date with AV developments in the industry
  • Work with HQ R&D and Products team to ensure you are up to date will all the latest developments
  • Maintain service database post customer calls
  • Assist consultants with technical queries for tender specifications

Qualifications

We are looking for a motivated self-starter with the following skills

  • At least 5 year’s experience in the AV industry
  • Experience of using Google Sketchup – other CAD tools very advantageous
  • Experience using MS office
  • Technical qualification preferred
  • Fluent in English – verbal and written. Other European languages beneficial
  • Good understanding of IT including hardware and network interfacing / topology
  • Ability to understand technical concepts, drawings and technical advice
  • Flexibility to travel as required
  • Driving License
  • Passport / ability to travel in the EU
  • Excellent communication and liaison skills
  • Outcome and customer focused
  • Excellent organization skills and keen attention to detail
  • An interest in AV
  • Ability to work with customers and develop great relationships
  • Team player

Recent Case Studies

Featured
Digital Projection domine le terrain…

Le M-Vision 27000 WU de Digital Projection, le projecteur laser mono-DLP le plus lumineux au monde, a battu des records de performance pour le tout premier match EuroLeague du club Paris Basketball.

Le projecteur primé M-Vision 27000 WU a été choisi pour éclairer l’Adidas Arena, espace pouvant accueillir jusqu’à 8 000 spectateurs, lors de la première participation du Paris Basketball au championnat international EuroLeague (contre les Serbes du Crvena Zvezda), et pour l’intégralité de la première saison de l’équipe dans sa nouvelle arène attitrée, inaugurée en février 2024.

En collaboration avec ETHA International (partenaire de distribution de Digital Projection), l’agence parisienne de vidéo-mapping Doxa Vision a installé quatre projecteurs M-Vision 27000 WU pour éclairer l’intérieur de l’Adidas Arena. Grâce à l’incroyable puissance lumineuse de 27 000 lumens des projecteurs, le public a pu découvrir un contenu visuel aux couleurs saisissantes, tel que des bannières directement projetées sur le terrain pour célébrer la première victoire du Paris Basketball à l’EuroCup.

En savoir plus ici
Digital Projection et HiLights Group,…

Soixante-quatre projecteurs laser TITAN 37000 WUXGA de Digital Projection ont assuré le spectacle dans le cadre d’une projection architecturale 3D au tout nouveau Stade de Misr de la nouvelle capitale administrative égyptienne. Situé à quelque 45 km à l’est du Caire, ce stade, qui sera la pièce maîtresse de la future cité olympique, est la plus grande enceinte sportive d’Égypte et la deuxième plus grande d’Afrique, avec une capacité d’accueil de 93 940 spectateurs assis.

En savoir plus ici
Toutes les études de cas

Testimonials

Jason Lyell, President and CEO – Lyell Group
“The quality and reliability of Digital Projection’s products that we’ve used in the past has given us – and our customers – a great deal of peace of mind. If I attach my name to it, I’m only going to specify trustworthy brands like DP.”

Jason Lyell, President and CEO – Lyell Group

Lorraine Herger, Former Director of Research Integrated Solutions – IBM

“The Radiance LED wall brought our vision to life with image quality exceeding our highest expectations. We were extremely impressed and grateful with the level of dedication and meticulousness that the DPI team showed.”

Lorraine Herger, Former Director of Research Integrated Solutions – IBM

Johnnie Barlow, Video Production Manager – Grace Polaris Church

“DP has changed my expectation for what can be done with a projector. With profound contrast, tack-sharp clarity, and vibrant colors, our video production has never looked so good.”

Johnnie Barlow, Video Production Manager – Grace Polaris Church

Latest News

Photo of News article
News Featured
Digital Projection annonce de nouveaux projecteurs haute luminosité et sources lumineuses modulaires pour ISE 2024

Digital Projection, une marque de Delta, se prépare à repousser de nouveau les limites de l’imagerie avec le lancement à l’ISE 2024 de deux de ses projecteurs laser les plus avancés à ce jour. Doté d’une plateforme électronique entièrement repensée qui partage la plupart des fonctionnalités de la série phare Titan, le tout nouveau E-Vision 16000i WU  reste fidèle à la réputation de la série E-Vision d’offrir une fiabilité exceptionnelle adaptée à toutes les situations, des salles de classe au mapping vidéo, tout en proposant un grand nombre de nouvelles fonctionnalités.

En savoir plus ici
Photo of News article
Featured
Digital Projection Appoints Visualization to Expand UK

Digital Projection has announced the appointment of Visualization as the UK’s Technical Distribution Partner with immediate effect.

En savoir plus ici
Photo of News article
News
Digital Projection at ProAV Expo in Denmark

Digital Projection is pleased to announce that they will be exhibiting at ProAV Expo in Denmark. The show, which focuses on AV equipment for film, TV, video, photography, sound, light and technology, will…

En savoir plus ici
Photo of News article
Featured News
NEW E-Vision 4000 4K-UHD Blends High-quality Imaging and Affordability

The NEW E-Vision 4000 4K-UHD is the perfect combination of high-quality imaging and affordability for smaller displays in a wide variety of spaces. With 3,300 lumens, this 4K projector delivers superb imaging complete with sharp visuals and beautiful colors, allowing its HDR capabilities to truly shine. Key to this new model is the spectacular 500,000:1 Advanced Black Contrast feature which produces stunningly crisp content in low-light environments.

En savoir plus ici
Toutes les actualités 
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Assistance technique

Faites confiance à la projection numérique pour une tranquillité d’esprit totale et une expérience visuelle sans faille. Cliquez ici pour plus d’informations.

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Brahim Belal

Pre-Sales Application and Support Engineer

bbelal@digitalprojection.co.uk

+33 (0) 6 08 31 33 50

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Station technique & Réparation 

PM2S centre technique agrée

digital-projection@pm2s.fr

01 30 68 67 92

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Europe Technical Support:

Service@digitalprojection.co.uk

+44 (0) 161 947 3353

Siège Social

Digital Projection Limited
Unit 3, Aniseed Park
Broadgate
Oldham
OL9 9XA
Royaume-Uni

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Coordonnées locales

Stéphane Bourdon

Email: sbourdon@digitalprojection.co.uk

Port: (+33) 06.74.25.08.40

Nord de la France & clients FVS/OSF

 

Jérôme Cadilhac

Email: jcadilhac@digitalprojection.co.uk

Port: (+33) 6 86 64 08 23

Sud de la France

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Emmy® Award 1998
2024 – Commercial Integrator Best Award @ InfoComm
2024 – AV Technology Best of Show @ InfoComm
AV Technology Pro AV Award 2023
2024 – Projector Central Best of Show @ InfoComm
CEPro Top New Technology at ISE

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